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Returns

US Return Policy:

SkyBound USA Return Policy has you in mind.  If you decide that your SkyBound Product is not right for you within 60 days of receipt you may return it for a full refund.

Here’s what you need to know:

  • Product must be in new, unused condition with all included accessories.
  • RMA # (Returns Authorization Number) is required for all returns.
  • Customers are responsible for Return Shipping for non-defective items.
  • All refunds will be credited to original form of payment within 2 business days of receiving the return into our warehouse

How to request a return: (All request will be processed with 48 hours)
Option 1: Log into your account where you originally purchased your product and request a return.  Approval email with a RMA # and return instructions will be sent to you.
Option 2: Visit www.skyboundusa.com/returns and fill out our Return Request Form.  Approval email with a RMA # and return instructions will be sent to you.

 

International Return Policy:

SkyBound USA Return Policy has you in mind.  If you decide that your SkyBound Product is not right for you within 30 days of receipt you can return it for a refund.

Here’s what you need to know:

  • Product must be in new, unused condition with all included accessories.
  • RMA # (Returns Authorization Number) is required for all returns.
  • Customers are responsible for Return Shipping costs as well as any Duties and Taxes.
  • Only the cost of the product will be refunded.
  • All refunds will be credited to original form of payment within 2 business days of receiving the return into our warehouse.

How to request a return: (All request will be processed within 48 hours)

  • Visit skyboundusa.com/returns and fill out our Return Request Form.  Approval email with a RMA # and return instructions will be sent to you.

 

To help us better track your return, an RMA (Return Merchandise Authorization) number is required before shipping your products back. Please fill out the fields below to begin the process.